Scheduling Policy:
Please call our office to schedule an appointment; 910-763-1555. When scheduling an appointment, our staff will do their
best to accommodate your schedule. Please understand however, there is a shortage of dermatologists, and many patients need
to be seen.
Medication Refills:
It is standard of care that a patient be seen once/year in order to continue getting medication refills. We will be happy
to call in medications for you as long as you maintain yearly or otherwise planned follow-up appointments.
Cancellation Policy:
Please call our office 24 hours in advance if you are unable to keep your appointment. If such notice is not given, you
may incur a $25 fee. Another patient could use your time slot if you are unable to come.
Referral Policy:
If you need a referral from your primary care doctor in order to see us or if you are being seen at our office at the request
of another doctor, we need to have the referral in our office PRIOR to your appointment.
Please contact the doctor's office two days before your appointment to be sure that they have sent us a consultation request.
We apologize for any inconvenience this may cause, but the consultation request provides information we need to assist you
with your skin problems and aids in processing your insurance claim.
Payment Policy:
Our office participates with most major insurance carriers. Please bring your insurance cards to our office. If you do
not bring your insurance card, you may be asked to sign a waiver which states you will be responsible for payment of fees
incurred during your visit.
We ask that patients take care of insurance co-pays at the time of the visit. Please check your own co-pay requirements
before you come. For your convenience, we accept Cash, Check, Visa and Mastercard.
Our billing department is willing to assist you with any problems that may arise. If you need to arrange a payment plan,
please call our office. If you have an outstanding balance, you must pay your co-pay and establish a payment plan with our
office prior to being seen again. Of course we will continue to provide you with excellent dermatology care if you should
have a dermatologic emergency.
Our choice for Pathology if you should need a biopsy:
If a biopsy is performed while you are at our office, your tissue will be submitted to Coastal Carolina Pathology.
The pathologists at Coastal Carolina Pathology are board-certified dermatopathologists (specialists in looking at skin under
the microscope). If you choose to have your specimen sent to a different pathologist, please understand that a general
pathologist (one which is not a specialist in looking at skin under the microscope) will be assessing your skin.
Everyone at Dermatology Associates is pleased to be at your service!
